Helpdesk platform for BrandMeister users and repeater sysops support

Should you need support in utilizing the BrandMeister DMR network, support to BrandMeister users, the team has put together a commercial-grade platform that combines bug tracker, documentation and ticketing.

The ticketing platform is accessible in English at this address: https://support.brandmeister.network/servicedesk/customer/portals

(you will also find this link at the bottom of the brandmeister.network website, by clicking on the word “Support”).

A team of hams is watching the ticket queue to assist you, respond to your questions, escalate possible bugs and organize feature requests.

Support’s answers can turn into knowledge documents, which will show up as possible answers as you type your question for the support.

So the more this platform is being use, the more help it will provide to the entire user community!

South-Korea Master 4501 back on-line

The South-Korean Master server is back on-line. Unfortunately the local administrators were not able to recover the configuration from the crashed drives. If you are a repeater owner and connect to Master 4501, you will have to re-configure the following: Static Talkgroups, Timed Subscription, Reflectors, Cluster membership, and custom repeater passwords (ask local administrators or BM Support).

We apologize for the downtime and the inconvenience, and wish you happy QSOs now !

BrandMeister DMR repeater sysops: how to create a “local talkgroup” on your repeater

BrandMeister Repeater Sysops : How to create a “local talkgroup” for your repeater ?

Repeater owners like to offer a talkgroup dedicated for hams within the coverage area of the repeater and refer to it as the “local talkgroup”. This can be achieved two ways, depending if you want a talkgroup:

1) that only local users within the repeater coverage can use

As you know, all valid talkgroups numbers are routed between BrandMeister master servers. There is however an exception for talkgroups 1 through 90. QSOs on these talkgroup numbers will never route past the repeater.

Considering that single-digit talkgroup numbers are usually used for clusters, using a talkgroup number between 10 and 90 for your local-only talkgroup(s) is a good choice.

One might think that Talkgroup 9 on Timeslot 2 is an option because traffic doesn’t seem to route. However it is not a good idea because TG9/TS2 is dedicated for reflector usage. As soon as someone connects a reflector on the repeater: all the traffic that users think is local on TG9/TS2 is now broadcasted on the matching talkgroup on the worldwide BrandMeister without them knowing! (unless the connected master is configured to disable reflectors, but better be safe than sorry!).

2) that is dedicated to the local community of the repeater users but also available outside of the coverage area if someone travels and want to use a different repeater or hotspot to talk to hams at home

What is recommended in this case is to simply use a talkgroup number that matches the 6-digit DMR ID of the repeater. This avoid any possible collision if choosing an arbitrary talkgroup number, since all repeaters have a unique ID on the BrandMeister network. 4-digit and 5-digit talkgroups are usually dedicated to regional talkgroups. There no need to make this talkgroup static since it is for the repeater’s local users.

BrandMeister DMR at Ham Radio Friedrichshafen 2019 – Stand A1-666

BrandMeister will be present at the Ham Radio Friedrichshafen 2019 exhibition in Germany on June 21st, 22nd and 23rd.

Come by the stand A1-666 to meet some of the team members; we will be happy to discuss and answer your questions.

If you are a seasoned programmer and would like to volunteer a few hours per week coding for BrandMeister, this will be a great opportunity to introduce yourself!

We look forward to meeting with you soon!

Please configure a personalized security password for your hotspots !

What are hotspot passwords ?

As you may know, hotspots connecting to a BrandMeister master server using homebrew or MMDVM protocol require a password to connect. Currently most of you use the “master server password” which is typically published on the corresponding country’s BrandMeister wiki page. Some software packages include those default passwords, relieving the users from needing to research and input this password.

It is also possible, and now strongly recommended for each user to setup their own personalized password from within the BrandMeister Selfcare.

Why setting up a personalized hotspot password for your own callsign ?

If you did not setup a personalized password for your hotspot, anyone can configure their hotspot with your personal DMR ID and connect with the master’s publicly documented default password, and start using the hotspot with your callsign !

Unfortunately this is happening more and more, thus our recommendation for everyone to setup a personalized password. By creating your own password, you ensure that you are the only one able to use your DMR ID to setup a hotspot.

Also setting up your own password will prevent your hotspot connection to stop working when the password is changed on the master you are connecting to.

How to proceed ?

First, create a personalized password in your BrandMeister selfcare.

1. Login to your BrandMeister Selfcare

2. On the top right, click on your Callsign

Click on your callsign

3. Click on the “SelfCare” option

Select SelfCare

4. At the bottom of the page, check the box “Hotspot Security”

Select HotSpot Security

5. A password box will appear. Enter your personalized hotspot password and click “Save”.

Enter a hotspot security password

Setup the password on your hotspot

OpenSpot

1. Login to yourOpenSpot web interface , and click on the “Connectors” option

2. Make sure your Active Connector is “Homebrew/MMDVM”. (If not, select it from the “Edit connector” dropdown, and click ” Switch to selected”

3. Scroll down to the “DMR/Homebrew/MMDVM” section. The current “Server Password” is the generic one for the master you are currently connected to. Change this field to your customized password.

4. Click the “Save” button

pi-Star (Raspberry-based hotspots such as JumboSpot, Zumspot, etc.)

  1. Login to your pi-Star web interface, and click on the configuration page.

2. Scroll down to the “DMR Configuration” section, and input your hotspot password in the “Hotspot Security” field

3. Click on the “Apply Changes” button below the field.

Note that if the field Hotspot Security is empty, it will revert to using the default password from the DMR Host file provided with pi-Star updates.

Blue-DV

1. Click on the “Menu” option at the top, and then “Settings”

2. Enter your personal password in the “Brandmeister” section, in the “Master Password” field.

Questions / Issues ?

If you have any question or issue, contact us using the BrandMeister support platform.

GPS 5057 destination

On the 1st of march we will phase out the GPS destination 5057. If this is the destination ID you are currently using in your codeplug, please update it as soon as possible using the instructions below.

You will need to replace the GPS destination with the first 3 digits of any active BrandMeister Master Server ID (ie: 204 for Netherlands, 208 for France, 310 for USA, etc.) followed by 999. For example the following destinations are valid for GPS destinations: 204999 (because there are masters 2041 and 2042), 208999 (because there is a 2082 master), 310999 (because there are masters 3101,3012, 3103, 3108), etc.

The first 3 digits of the GPS destination does not have to match those of the BrandMeister master server where your repeater or hotspot is connected to. For example, you can use GPS destination ID 208999 even if the repeater you use is connected to master 2042.

How to choose the GPS destination ID for your codeplug ? If the country where you operate has a BrandMeister server, the most logical choice is to use the first 3 digit of your country’s master ID and add 999 (for example 262999 if you are in Germany). If your country doesn’t have a master server, use the first digits of the one closest from your location.

Last Heard status

Update (11:24 UTC): All services report up and running.
The cause of the outage was a problem while migrating one of the 4 lastheard storage servers to there new datastore. The machine is recovered and back in to service.

Update (10:12 UTC): The broken machine is back online and the LH is recovering.

Currently we are experiencing some issues with the storage backends of the lastheard this means that history searches don’t work and also graphs using data from the history will have some issues.

We are working on a solution bare with us

It’s BrandMeister DMR 3rd Birthday !

Happy Birthday BrandMeister DMR !

Three years ago, after eleven months of intense tests and development, a new software emerged in the amateur radio DMR realm with features never seen before. New master servers appeared quickly in many countries, thus creating the BrandMeister DMR Network. Sysops connected their repeaters to the network to enjoy the features, and digital ham operators over the world quickly adopted the new platform for their DMR transmissions.

BrandMeister quickly included inter-connectivity allowing international operators using mixed digital and analog technologies to have QSOs together (D-STAR, C4FM, NXDN, Analog).

Today, as we are celebrating BrandMeister DMR’s 3rd birthday: the network is counting 44 master servers installed across the world, 2600 repeaters and 7800 hotspots are connected and an average of 30 concurrent calls are taking place at all times !

This birthday is an opportunity to acknowledge all the volunteers who contributed in the success of BrandMeister by spending countless hours in programming, setting up servers and hosting platforms, testing, translating, documenting, and providing users and sysops support. BrandMeister also received donations which contributed to the implementation of new features and new hardware support on the servers. Thank you to everyone for your contribution ! 

In just one year of time, several major features have been added to BrandMeister, such as:

This coming year, you can continue to expect a lot of new things! Stay tuned for news about optimizations, Open DMR Terminal Protocol, Wires-X, APIs and more!

 

Talkgroup traffic exchange between BrandMeister Master and IPSC2 servers

A couple of months ago Artem/Brandmeister and Kurt/IPSC2 have worked together to create a new protocol to interconnect BrandMeister Master Servers and IPSC2 servers, for the purpose of exchanging TalkGoup traffic: OpenBridge.

Since version 20180610,  BrandMeister master servers can be interconnected with IPSC2 servers to exchange talkgroup content. Talkgroup numbers are configured on both sides, and traffic goes both ways with the ability to have traffic on multiple TalkGroups at the same time.

While you can check for the presence of an OpenBridge connection on a BrandMeister master’s status page, the protocol does not include any connection-establishment, nor keep-alive.

If you have an IPSC2 server and would like to interconnect it with the BrandMeister network, please contact the BrandMeister Master Server of your country (or the closest one if there are none in your country) to request the connection.